Shipping & Returns
Shipping Policy
​Shipping Method: All orders will be shipped via Priority Mail to ensure fast and reliable delivery.
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Packaging:
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Orders will be shipped in a poly bag for protection during transit.
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Bulk Orders: For larger, bulk orders, alternate packaging may be used to accommodate the size and quantity of the items.
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Processing Time: Please allow 5-7 business days for order processing. This includes time for packaging and preparing your items for shipment.
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Shipping Cost: Shipping costs will start at $9.36. The final shipping rate may vary depending on the size and weight of the order, as well as the destination.​
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We believe in transparent and reliable shipping processes, ensuring that your orders reach you in a timely manner. We want you to shop with confidence, knowing that your items will be delivered with care and efficiency.
Return & Exchange Policy
Discover My Site's return policy, designed to give you peace of mind when making a purchase.
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14-Day Return Policy (for Non-Custom Products):
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Eligibility: Only products that are not custom-made qualify for returns.
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Timeframe: The return must be initiated within 14 days of receiving the product.
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Conditions:
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The product must be returned in its original condition, unused, and in its original packaging.
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Returns are accepted only if the business made a mistake in fulfilling the order (e.g., wrong product, defect, etc.).
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Proof of the business’s error may be required, such as photos or order confirmation details.
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Custom Orders:
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No Returns: Custom orders are not eligible for returns once they have been approved by the customer, even if they are delivered as specified. Approval confirmation will serve as final acceptance of the product's design and specifications.
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At Hallman Creations, we value your experience. Our return and exchange policy is customer-centric, aiming to make your shopping experience as smooth and enjoyable as possible.